WHAT WE OFFER
Our Services
GEM HR Services provides clear, practical, people‑centred HR support for small businesses across East Anglia. Whether you’re dealing with a one‑off issue or want ongoing guidance, we are here to help you navigate people challenges with confidence and fairness.
Employee Relations Support
Clear step‑by‑step guidance, templates, scripts, and calm support throughout the process so you never feel like you’re navigating it alone.
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Grievance and disciplinary management
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Investigations, hearings, and outcome drafting
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Absence, performance, capability and conduct issues
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Mediation and conflict resolution
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Note taking and HR presence in meetings.
Policies, Contracts & Compliance
Straightforward, jargon‑free documents tailored to your business, written in clear, human language
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Creating or updating of HR policies and handbooks
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Employment contracts
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Letters, templates and meeting scripts
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Support with statutory obligations and best practice
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Ensuring compliance with legislation and ACAS guidance
HR Advice & On Demand Support
A calm, knowledgable voice who helps you make confident decisions
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On-demand HR guidance
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Phone, email and video advice
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Quick guidance for emerging issues
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Early intervention to prevent escalation
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Support for managers who want reassurance
Project & Specialist Support
A clear plan, transparent pricing, and full support from start to finish
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Redundancy and restructure processes inc TUPE support
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Culture and engagement initiatives
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HR systems and process improvements
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HR audits and compliance checks
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Policy overhauls